Is the Always Create Backup check box checked for the garbled document?
Action:
Open a new document in Word and check if the 'Always Create Backup' option is checked:
1) Select the 'File' menu and select 'New...'. (The New dialog box appears.)
2) Click the 'General' tab.
3) Select the 'Blank Document' template.
4) Click 'OK'. (The blank document appears.)
5) Select the 'Tools' menu and select 'Options...'.
6) Click the 'Save' tab.
Question:
Is the Always Create Backup check box checked for the garbled document?
Responses:
Yes, the Always Create Backup option checked
No, Always Create Backup option not checked
